This video showcases a series of interactions between an Airbnb guest, Eric, and the Co-Host from “Team Give,” highlighting a potential scam attempt.
The terrible Airbnb in Canmore (Team Give)
Day 1
- 0:03: Eric encounters a locked washer door and seeks assistance from the Co-Host.
- 0:06: The washer door issue is resolved, but Eric reports a problem with the stove not starting.
- 0:15: The Co-Host guides Eric to check the breaker panel in the master bedroom.
- 0:24: Eric identifies the correct breaker switch based on the Co-Host’s instructions.
- 0:30: The stove issue is resolved after Eric follows further instructions from the Co-Host.
- 0:38: Eric reports difficulty closing the washer door and asks if there’s a button to press.
- 0:46: Eric confirms nothing is stuck in the washer door, but the issue persists. The Co-Host requests a photo of the washer.
- 0:54: Eric reports the washer won’t stop after being loaded for a while. The Co-Host suggests checking the settings.
- 1:01: Eric expresses frustration with numerous problems encountered, mentioning the washer door cannot be opened.
- 1:14: Eric describes the washer malfunction as a “distinguishing experience” and asks about alternative accommodations.
Day 2
- 1:17: The Host inquires about Eric’s experience.
- 1:21: The Co-Host informs Eric that the washing machine is not working and will send a video on how to operate it.
- 1:28: Eric reports the washer malfunctioning similarly to the previous night, being unresponsive and needing to be forced open, resulting in water leakage.
- 1:35: Eric requests alternative accommodations or someone to check the issue.
- 1:39: The Co-Host agrees to arrange for a technician and inquires about Eric’s availability.
- 1:43: Eric grants access to the property for repairs.
- 1:47: The Co-Host confirms scheduling a technician visit and offers to call Eric.
- 1:55: Eric explains his travel plans and suggests the technician can access the property directly.
- 1:58: The Co-Host assures Eric that a technician will have access to fix the washer.
- 2:02: The Co-Host provides an update, confirming the handyman fixed the washer.
- 2:05: Upon returning home, Eric finds the washing machine filled with water and not working.
- 2:13: The Co-Host advises against opening the washer due to water inside, stating it is working fine.
- 2:24: Eric notes the washer is still not working, despite the Co-Host’s reassurance.
- 2:29: Eric reports the toaster is non-functional and shares another photo of the washing machine filled with water.
- 2:33: The Co-Host acknowledges the follow-up, claiming the washing machine is now working and inquiries about the toaster issue.
- 2:40: The Co-Host thanks Eric for additional details and assures follow-up with the maintenance team.
- 2:44: The Host reminds Eric about check-out procedures and advises against using the washer.
Analysis
The video reveals a concerning pattern. Despite Eric repeatedly reporting issues with the washer and ultimately finding it broken with water inside, the Co-Host insists it is functioning correctly after the handyman’s visit. This raises suspicion of a possible scam attempt to blame the guest for the malfunctioning washer and demand repair costs.
Key Red Flags
- Inconsistent information from the Co-Host about the washer’s functionality.
- Lack of accountability from the Host regarding the broken appliance.
- Request for a photo of the washer potentially intended to document “damage” for false claims.
- Host’s final reminder about not using the washer appears to discourage further evidence of its broken state.
This video serves as a cautionary tale for Airbnb guests to document all communication and issues with Hosts and be wary of potential scam attempts to extort repair fees.